Elise Miller-Hooks

Quantifying the Cost Effectiveness of Freeway Service Patrol Programs

Project 18

Freeway service patrols (FSPs) are continuously roving vehicles whose purpose is to quickly respond to incidents and to provide necessary assistance to drivers of disabled vehicles or vehicles involved in a collision. The goal of most FSP programs is to mitigate the impact of traffic incidents on traffic flow along these freeway segments. An FSP program, the Highway Emergency Local Patrol (H.E.L.P.) program, exists in the Lower Hudson Valley region of New York. This study considered the operations of service patrol vehicles belonging to the H.E.L.P. program along a portion of the I-95 Corridor. The primary goal of this study was to quantify the benefits of the H.E.L.P. program in terms of resulting reduction in congestion, secondary incidents, fuel consumption, and related environmental impact of congestion.

Award Period:
Jan. 2007 - June 2008
Source of Funding:
I-95 Corridor Coalition through the Maryland State Highway Administration
Total Award Amount:

Project 18


Elise Miller-Hooks, Ph.D.
Bill & Eleanor Hazel Chair in Infrastructure Engineering

Phone: 703.993.1685
Email: miller@gmu.edu

Office: 4614 Nguyen Engineering Building

Sid and Reva Dewberry Department of Civil, Environmental and Infrastructure Engineering
George Mason University
4400 University Drive, MS 6C1
Fairfax, VA 22030


More Projects


Volgenau School of Engineering
George Mason University